Yes. We try to offer appointment times that fit around school, work, or energy levels. Please let us know any preferences when you get in touch.

Of course. You're welcome to bring a trusted adult, parent, carer, or advocate. Let us know in advance so we can plan the space accordingly.

No — we are not able to offer assessments under Right to Choose.

At SNAPS, we are committed to providing gold-standard, neuroaffirming assessments delivered with clinical precision, transparency, and genuine care. We recognise that many families explore the NHS Right to Choose pathway, and we want to be clear and honest about why we don't operate within it.

Right to Choose pathways involve specific processes and timelines that don't always allow for the level of depth, flexibility, and clinical responsiveness that a truly high-quality neurodevelopmental assessment requires. By remaining independent, we're able to offer rapid turnaround times, maintain strict clinical governance, and ensure every assessment is carried out by highly trained specialists using validated, NICE-aligned tools.

This means we can focus entirely on the individual — whether that's a child, young person, or adult — and deliver assessments that are thorough, neuroaffirming, and fully compliant with professional standards.

Yes. We can offer some appointments via secure video call if in-person sessions are not accessible or preferable.

Our main clinic location is unfortunately not fully physically accessible. However, we are committed to meeting access needs and can explore alternative options, such as:

• Booking a step-free, accessible room at a nearby location

• Offering remote (online) appointments where appropriate

Please let us know your access requirements when you get in touch, and we’ll do our best to accommodate.

Yes. We are a neuro-affirming service and welcome all forms of communication. You won’t be expected to make eye contact, mask, or conform to neurotypical norms.

Absolutely. We can send you a step-by-step guide to help reduce anxiety and prepare for your visit.