That's absolutely okay. We work flexibly — using visuals, written options, or alternative communication styles. You're welcome to bring notes, drawings, or a support person. We can take things at your pace.

Yes. We try to offer appointment times that fit around school, work, or energy levels. Please let us know any preferences when you get in touch.

Of course. You're welcome to bring a trusted adult, parent, carer, or advocate. Let us know in advance so we can plan the space accordingly.

Yes. We can offer some appointments via secure video call if in-person sessions are not accessible or preferable.

Our main clinic location is unfortunately not fully physically accessible. However, we are committed to meeting access needs and can explore alternative options, such as:

• Booking a step-free, accessible room at a nearby location

• Offering remote (online) appointments where appropriate

Please let us know your access requirements when you get in touch, and we’ll do our best to accommodate.

Yes. We are a neuro-affirming service and welcome all forms of communication. You won’t be expected to make eye contact, mask, or conform to neurotypical norms.

Absolutely. We can send you a step-by-step guide to help reduce anxiety and prepare for your visit.